Frequently asked questions at Capilano University Library. Still have questions? Visit us at the Library Services Desk, contact us using the online form, email us at library@capilanou.ca, or call 6r04-984-4944.
Check the Library Hours page for our current hours.
Please note that hours may change suddenly due to staffing restrictions - thank you for your understanding.
The library is closed on statutory holidays.
There is an entry for the Library Building on the University's Building Hours & Floor Plans page.
Your current CapU student ID card (called a CapCard) is your library card. Library accounts expire on the last day of exams. If you are a continuing student, your library account will continue or be reactivated when you register for the next term. See the Borrowing Guidelines for more information about library cards. For more information on student photo ID see the CapCard Centre page.
The Course Reserves Search enables you to find available items using the course name, course number, or instructor name. Physical items are available for short term loan from the Library Service Desk. Digital items can be found through the Course Reserves Search or the Discovery Search.
Yes, librarians are available to answer your research questions. Please visit our Ask a Librarian page for more information about the Research Help Desk (both online and in-person) and the province-wide AskAway chat service.
The Library subscribes to specialized online databases that can include the following types of resources:
- Articles
- academic - articles from scholarly and/or peer-reviewed journals
- popular - newspaper, magazine, trade publication
- Data, reports and analysis
- companies, industries & markets
- demographics census data
- Streaming audio
- Streaming video
Use the A-Z database finder or the "Find Articles" tab in a Research Guide to locate the right database for your assignment.
Please see the information under 'Loan Periods' in the Borrowing Guidelines for students.
Yes, with some restrictions. For more information, please see 'Loan Periods' in the Borrowing Guidelines.
You can request books from other public or academic libraries in BC using our Interlibrary loan (ILL) service. CapU also has reciprocal borrowing agreements with BC academic libraries including SFU and UBC that allow you to borrow books directly from these institutions. All you need is a Reciprocal Borrowing card issued to you by staff at the CapU Library Service Desk and your CapCard.
If you need a specific book or article that the Library does not have, please check your options on the Interlibrary Loans page. If you would like us to know about accessing a specific online resource or acquiring a specific physical resource, please fill out the online Recommend a Purchase form or contact the appropriate Liaison Librarian in your discipline.
There is a return slot located inside the Library at the Library Services Desk, available anytime the Library is open. There is also a return slot located on the wall outside the western doors of the Library Building. This external return slot is open 24/7.
There is a return slot located on the wall outside the western doors of the Library building. This external return slot is accessible anytime.
Please see information under 'Fines' in the Borrowing Guidelines.
No, please return CapU Library items to CapU Library. During Library opening hours they can be returned to the Library Services Desk inside the Library. Items can also be returned through the Library's after hours return slot, open 24/7 near the western doors of the Library Building.
You can also return CapU Library items at the front desk of the Squamish and kálax-ay l Sunshine Coast campuses.
Please see the Computers in the Library page for detailed information about campus-wide Wi-Fi access.
Yes. Please log in to Library computers using your CapU account. There are also 6 computers available that can be accessed by community users. Please ask at the Service Desk for more information.
Capilano University uses a system called PaperCut for printing and copying. Simply add credit to your PaperCut account and you can print or copy at any machine on campus. See the Printing & Copying page for more information.
You can email them at askIT@capilanou.ca or call them at 604 984 4952.