Frequently asked questions at Capilano University Library. Still have questions? Come and talk to us at the Library Services desk, contact us or Ask a Librarian.

Capilano University uses a system called PaperCut for printing and copying. Simply add credit to your PaperCut account and you can print or copy at any machine on campus. See the Printing & Copying page for more information.

No. The Students' Union in Library 195 has a fax.

See the Computers in the Library page for information about campus-wide Wi-Fi access.

You can only print PDF files from your wireless laptop. Please see the Printing & Copying page for information on wireless printing.

A database is an organized collection of data, stored and accessed electronically.

Databases can include the following:

  • Articles
    • academic - articles from scholarly and/or peer-reviewed journals
    • popular - newspaper, magazine, trade publication
  • Data, reports and analysis
    • companies, industries & markets
    • demographics census data
  • Streaming audio
  • Streaming video

Use the A-Z database finder or the "Find Articles" tab in a Research Guide to locate the right database for your assignment.

If you need a specific book or article that the Library does not have, check your options on the Interlibrary Loans page. If you would like us to know about accessing a specific online resource or acquiring a specific print resource, contact one of the appropriate Liaison Librarians in your discipline.

Your current CapU student ID card (called a CapCard) is your library card. Library accounts expire on the last day of exams. If you are a continuing student, your library account will continue or be reactivated when you register for the next term. See the Borrowing Guidelines for more information about library cards. For more information on student photo ID see the CapCard Centre page.

Yes. With some restrictions. For more information see 'Loan Periods' in the Borrowing Guidelines.

You can request books yourself from other public or academic libraries in BC using the OUTLOOK catalogue or you can use the Cap Library Interlibrary Loans service. Cap also has reciprocal borrowing agreements with BC academic libraries including SFU and UBC that entitles you to borrow books directly from these institutions. All you need is your CapCard and a Reciprocal Borrowing card that staff in the Cap Library will issue to you.

Effective Tuesday, Sept 8, library hours will be:

Monday-Friday 8:00 a.m. - 7:00 p.m.
Saturday-Sunday Closed 

Hours and days open may be extended during exams.

The library is closed on statutory holidays. Check the Library hours page for more specific information.

To maintain physical distancing, some of the computers in the library are currently available, while others are not.

There are also computers available elsewhere on campus, in Fir 210 and 213. Both rooms also have printer access. This may change as they consolidate based on the limited demand. These rooms are open 9 a.m. - 3 p.m. from Monday - Friday.

Fir 210 and 213. They should also have printer access. This may change based on demand. Open 9 a.m. - 3 p.m., Monday - Friday.

You can return items at the Library Returns Drop-off, through the west entrance, next to Student Success, off Greg Lee Way.

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You can request the book via email, telephone (604-984-4944), or, beginning on August 24, 2020 by placing a hold online in the catalogue. Staff will retrieve the book for you, and you can pick it up from the front desk.

Some print books are also available in digital version - check Discovery to see if the book you want is available in ebook format.

Through the west entrance, next to Student Success, off Greg Lee Way.

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No, CapU Library items must be returned to CapU Library. They can be returned anytime via the Library's external book drop (through the west entrance of the library building, next to Student Success, off Greg Lee Way).

If we have been able to purchase the ebook, there will be access through Discovery or in eLearn. For physical items, you must ask at the library service desk during open hours.

Yes, we are doing our best to supply access to Interlibrary loans. To submit a request online please fill out the request form on our website, or select the interlibrary loan link if searching the library databases.

For physical items, please note that many other libraries are practicing limited to no ILL services until further notice. This may limit the ability for us to fulfill requests, or cause them to arrive slower than they usually would, so it is a good idea to give extra time when submitting a request. 

Yes, online help is waiting for your questions through our Ask a Librarian page. Currently this is via email only, but our AskAway service will re-open on Sept 8.